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Privacy Policy

Last updated: February 2026 Version: 1.0


1. Data Controller

Identity: DawSync Technologies S.L. (incorporation in progress) Tax ID: [Pending assignment] Address: [Pending] Contact email: [email protected] Data Protection Officer (DPO): Not required (fewer than 250 employees, no large-scale processing)


2. Scope

This Privacy Policy applies to:

  • DawSync desktop application (Windows, macOS, Linux)
  • DawSync mobile applications (iOS, Android)
  • SessionRecorder VST3 plugin
  • SnapshotProducer Max for Live device
  • dawsync.app website

3. Data We Collect

3.1 Account Data (Legal Basis: Art. 6.1.b GDPR - Contract Performance)

Data Purpose Retention
Email address Authentication, service communications While account is active
Username Platform identification While account is active
Unique identifier (UID) Cross-device data linking While account is active

Processor: Firebase Authentication (Google LLC)

3.2 Music Project Data (Legal Basis: Art. 6.1.a GDPR - Consent)

Data Description Purpose
Project name E.g., "My Track - v2" Organization and search
Local path Location on your disk Local synchronization
XXHash64 fingerprint Alphanumeric audio hash Unique identification without storing audio
Technical metadata BPM, duration, clip count Productivity analysis
Tags and labels User-assigned categories Organization

IMPORTANT about XXHash64: Digital fingerprints are 16-character alphanumeric codes generated using the XXHash64 algorithm. It is mathematically impossible to reconstruct the original audio from this fingerprint. It works like a "fingerprint" that identifies the file without revealing its content.

3.3 Audio Snapshots (Premium Only - Legal Basis: Art. 6.1.a GDPR - Consent)

Data Description Storage
Audio fragments WAV/MP3 previews Cloudflare R2 (EU Region)
Session metadata Timestamp, duration, playhead position Supabase (EU Region)

User control:

  • Audio sync is always opt-in
  • You can delete snapshots individually
  • Deleting your account removes all snapshots

3.4 Time Intelligence Data (Legal Basis: Art. 6.1.a GDPR - Consent)

This data is used to generate your personal productivity statistics:

Data Description Calculation
Session hours Time spent on projects Local + synced
Momentum Score Creative activity indicator Calculated locally
Session Intent Classification: Mixing/Arranging/Sound Design Local heuristic
Creative DNA Productivity patterns Anonymized aggregate
Most productive hours E.g., "Tuesdays 8PM-11PM" Calculated locally

Privacy by design:

  • All Time Intelligence calculations are performed locally on your device
  • Only aggregated results are synced, never raw behavioral data
  • You can disable this feature at any time

3.5 Payment Data (Legal Basis: Art. 6.1.c GDPR - Legal Obligation)

Data Processor Retention
Payment method Stripe, Inc. Per tax obligations
Transaction history Stripe, Inc. 5 years (legal requirement)
Billing address Stripe, Inc. 5 years (legal requirement)

DawSync does NOT store credit card numbers, CVV, or complete banking data on its own servers.


4. Processing Purposes

Purpose Legal Basis Data Used
Provide the service Contract performance (Art. 6.1.b) Account, projects
Cloud synchronization Consent (Art. 6.1.a) Snapshots, metadata
Productivity statistics Consent (Art. 6.1.a) Time Intelligence data
Billing Legal obligation (Art. 6.1.c) Payment data
Service communications Legitimate interest (Art. 6.1.f) Email
Product improvement Legitimate interest (Art. 6.1.f) Anonymized aggregate data

5. Data Recipients (Sub-processors)

DawSync shares data with the following providers, all with valid Standard Contractual Clauses (SCCs):

Provider Service Data Location Legal Mechanism
Firebase (Google LLC) Authentication EU/USA Automatic SCCs
Cloudflare, Inc. Audio storage (R2) Frankfurt, EU EU server
Supabase, Inc. Database Frankfurt, EU EU server
Stripe, Inc. Payments USA Automatic SCCs

We do not sell or share data with advertisers, data brokers, or third parties for commercial purposes.


6. International Transfers

When data is transferred outside the European Economic Area (EEA), we ensure equivalent protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Provider certification under recognized privacy frameworks
  • Priority EU storage (Cloudflare R2 Frankfurt, Supabase Frankfurt)

7. Retention Periods

Data Type Retention Period
Account data Until account deletion + 30 days
Projects and metadata Until account deletion
Audio snapshots Until manual or account deletion
Time Intelligence data 2 years from last activity
Billing data 5 years (Spanish legal requirement)
Security logs 12 months

8. Your Rights (GDPR)

Under GDPR and LOPDGDD, you have the right to:

Right Description How to Exercise
Access Obtain a copy of your data Settings > Account > Export Data
Rectification Correct inaccurate data Settings > Profile
Erasure Delete your account and data Settings > Account > Delete Account
Restriction Restrict processing Email [email protected]
Objection Object to processing Email [email protected]
Portability Receive data in structured format Settings > Account > Export Data

Response time: 30 business days (extendable to 60 in complex cases)

Complaint to supervisory authority: Spanish Data Protection Agency (AEPD) C/ Jorge Juan, 6 - 28001 Madrid www.aepd.es


9. Children's Privacy

DawSync is not directed at children under 14 per LOPDGDD (Organic Law 3/2018).

  • We do not intentionally collect data from children under 14
  • If we detect a minor's account, we will delete it immediately
  • Users aged 14-17 may use the service with parental consent

10. Data Security

We implement appropriate technical and organizational measures:

Technical:

  • Encryption in transit (TLS 1.3)
  • Encryption at rest (AES-256) for snapshots
  • Irreversible hashing (XXHash64) for fingerprints
  • Two-factor authentication available

Organizational:

  • Restricted data access (principle of least privilege)
  • Data protection training
  • Periodic security audits

11. Cookies and Similar Technologies

See our Cookie Policy for detailed information.

Summary:

  • We use essential technical cookies (consent-exempt)
  • We do not use advertising or third-party tracking cookies
  • Firebase Auth uses session cookies necessary for operation

12. CCPA (California Consumer Privacy Act)

If you reside in California, you have additional rights:

  • Right to know what data we collect (see Section 3)
  • Right to delete your personal data
  • Right to non-discrimination for exercising your rights

DawSync does NOT sell personal information. We do not share data with third parties for direct marketing purposes.


13. Artificial Intelligence and Automated Decisions

DawSync uses machine learning algorithms for:

  • Session intent classification (Mixing/Arranging/Sound Design)
  • Momentum Score calculation
  • "Zombie" project detection (inactive projects)

These features:

  • Do NOT make decisions that legally affect you
  • Are classified as "low-risk AI" under the EU AI Act
  • Can be disabled in Settings > Privacy

14. Changes to This Policy

We will notify you of material changes via:

  • Email to your registered address
  • Prominent notice in the application
  • Updated "Last updated" date

Changes take effect 30 days after notification, except for legally required changes.


15. Contact

To exercise your rights or for inquiries: Email: [email protected]

For legal matters: Email: [email protected]

Postal address: DawSync Technologies S.L. [Address pending incorporation]


This Privacy Policy complies with the General Data Protection Regulation (GDPR - EU 2016/679), Organic Law 3/2018 on Personal Data Protection (LOPDGDD), and the California Consumer Privacy Act (CCPA).